Be Inclusive Hospitality is launching Better Hospitality, a new report and framework exploring how the hospitality industry can build fairer, more inclusive and sustainable workplaces. Bringing together research and industry expertise, the report identifies six key areas for action and highlights why meaningful change requires collaboration across the sector.
Lorraine Copes explains why the Better Hospitality Leadership Group is essential to shaping practical, credible resources that reflect the realities of the hospitality industry.
The finalists for the fifth annual BIH Spotlight Awards have been announced, recognising outstanding Black and ethnic minority professionals and businesses shaping the future of UK hospitality.
The Elevate Mentorship Scheme returns for another year, connecting independent Black and ethnically diverse restaurant founders with experienced hospitality leaders. Through six months of mentorship, networking and expert guidance, the programme helps founders overcome challenges and grow their businesses.
Nominations for the 2026 BIH Spotlight Awards remain open. Discover why recognising outstanding hospitality professionals and businesses can create opportunities, increase visibility and celebrate the industry’s diverse talent.
The hospitality industry has always been rooted in resilience, creativity and community. Yet in today’s climate, those strengths are being tested more than ever. Rising operational costs, shifting consumer behaviour, increased competition and tighter margins have created an environment where survival alone can feel like a full-time job.
Discover the inspiring story of Pauline Lai-Thomas, owner of Blackpool’s iconic Michael Wan’s Mandarin and Wok Inn. From Hong Kong roots to shaping hospitality in the UK, Pauline shares her journey, community values, and hopes for the future of Chinese cuisine.
Discover Kaneda Pen, owner and chef of Mampen in Soho. Celebrating Cambodian flavours, resilience, and diversity in London’s hospitality scene.
As part of our ESEA Heritage Month Blog Series, we meet Kangni Dai, director of Space Specialty Coffee and Kafei Studio in Glasgow. He shares his journey from Wenling, China to Scotland, his passion for coffee, and his hopes for greater cultural exchange in the global coffee industry.
As part of our ESEA Heritage Month Blog Series, we meet Iain McPherson, award-winning bartender and owner of Panda & Sons in Edinburgh. Recognised globally as one of the industry’s most influential figures, Iain shares his journey, cultural heritage, and hopes for the future of hospitality.
